9 Tips for Navigating the Healthcare System

Twenty years working with and around healthcare professionals, as well as being an occasional patient, has taught me a few things about our current healthcare system (in the U.S., anyway). Along the way I have a gathered a handful of suggestions that I give to friends and family (when asked), and that I use myself when interacting with what I feel to be the primary elements of healthcare.

DNA

Courtesy of Pixabay.

*This article is NOT intended to give medical advice. The intent of this article is to offer ideas about how to navigate the healthcare system. Readers use the ideas in this article at their own risk. (I really do think they are good tips, though!)

Your Doctor

  1. Be candid. Your doctor needs to have all of the information in order to access your situation accurately. Missing bits of information can delay diagnosis as well as treatment. No need to be embarrassed, physicians are trained to deal with what might seem to be the most personal physical issues. If you’re worried about privacy, take heart. In the United States, HIPAA laws help keep your information safe from others, and also available to you.
  2. Write stuff down. This is important before and after the appointment. Writing down details prior to your appointment about frequency, duration, and type of symptoms can help give your clinician a clearer picture of the situation, and you can avoid the chance of blanking on important details while in the office (spoken from experience). If your doctor isn’t already in the habit of giving patients a printout after the appointment, detailing the visit, writing your insights down right away will help you remember important points and instructions that you may have been given.
  3. On occasion, don’t be afraid of getting a second opinion. As much as we hate to admit it, sometimes medicine is more an art than a science. This means that not every treatment will work in the same fashion for every patient. Getting a fresh perspective from another trained professional and trying a new modality to solve a problem can occasionally be the difference between successful treatment and failure.
pharmacy

Courtesy of Pixabay.

Your Pharmacist

  1. Pay attention. Most pharmacists have trained at least six to eight years, and many hold doctorate degrees in pharmacy. You may only spend five minutes at the counter when picking up your prescription, however, a lot of critical information can be conveyed in those five minutes (side effects/possible interactions/what to do if you miss a dose). Paying close attention and asking questions at the counter ensures that you get the most out of your prescriptions.
  2. Read the label and call back if you need to. It might sound odd, nevertheless, sometimes instructions change depending on various factors, not limited to: what size/strength the pharmacy has in stock, if the pharmacist noted an issue with the prescription and called your doctor to verify the order. At any rate, always read the label and confirm the instructions with the pharmacist before you leave. If you have questions, or feel as though you might have missed some information from your visit to your pharmacy, feel free to call back. In my experience, the best pharmacists are more than happy to share their knowledge!
  3. Plan ahead. To make your visit to the pharmacy quicker and easier, make sure you have your prescription insurance card (sometimes a separate card from your medical insurance card) with you, and that you know your drug allergies and the names of other medicines that you take (over-the-counter medications, as well). When ordering refills, note that many physician’s offices request 24 to 72 hours to reply to a refill request. Try to order at least three (business) days before you will run out of medication so that the physician has adequate time to call back the pharmacy for your request.

Your Insurance

  1. Avoid Surprises. When your physician recommends a new procedure or treatment, it may be helpful to call your insurance company ahead of time. This allows you to confirm whether or not the procedure/treatment is covered (and at what cost to you). If it’s not covered, it may be worth asking your doctor for an alternative modality.
  2. Understand your policy. Not nearly as simple as most of us would like, knowing things like what your deductible is, how much your copays are, and what kinds of services are covered can help you avoid unexpected bills, and also help you determine if your policy serves your needs.
  3. When traveling… When you are on your way out-of-town, a quick review of what your “in” and “out” of network hospitals are, might be a good idea. Nobody plans on getting ill over vacation, but (again, speaking from experience) it happens. Knowing what facilities your insurance will cover at your destination can help lower your stress levels (at least a little). If you are heading out of your home country, you may want to find out if you have overseas coverage.

Wishing everyone a happy and healthy year! I hope at least a few of these tips are helpful to some of you. Stay cozy!

5 Vital Self-Care Habits That I’m Not Doing (Yet)

There were times in my past when my life was very organized, health conscious, and perhaps even mindful. I’m not sure what exactly has changed all of that, but over the last decade my life has gotten so busy and I have had such a difficult time saying “no” to new projects that I have allowed my self-care to slide a bit.

Unfortunately, I see the effects of this decline in my work, relationships, self-image, et cetera. It’s not of ultimate concern yet, but in an effort to shore myself up and avoid catastrophe, I have tried to isolate the 5 self-care habits I would benefit from most right now.

Should one incorporate them all at once? Of course not; maybe one per week if you are ambitious.

1. Respect your sleep schedule.

My husband and I doggedly observe our son’s sleep schedule. Dinner, warm milk, pajamas, teeth brushing, story, and bedtime. This routine occurs like clockwork on most evenings, and he is almost always in bed by eight o’clock. I, on the other hand, often lured by one digital gadget or another, can carry on rather effortlessly until eleven or even midnight—under the guise of I am “working.”

Of course, “work” during these very late hours usually consists of probing Twitter and Pinterest for the keys to the universe, such as: how to make a soup less salty or what blush brush I should purchase next. Needless to say, if I were to treat my sleep schedule as we do our son’s, I would be a more efficient worker and be . . . well, less exhausted.

New Objective: Treat bedtime with the same importance as work, meal, or any other integral time of the day. Creating a scheduled sleep schedule is ideal, but if occupational and family duties don’t allow for a consistent schedule, at least create a bedtime cutoff (i.e. “I will go to bed no later than…”).

2. Get ready everyday.

Have I ever spent an entire day in pajamas? You bet! Of course, I  regret this at times . . . Like when the neighborhood kids accidentally flop their football over my fence or when various mail/delivery drivers arrive bearing packages (and they need to be signed for, indubitably).

Additionally, I am also slowly beginning to realize how not “getting ready” can sap my working energy as well. The days I don’t follow some sort of morning schedule tend to be “lost” days or days I’m not productive or checking many things off of my (various) lists.

Conversely, on those occasions that I do make an effort to put myself together and face the day at a reasonable hour, I am usually more efficient than I expect. I’m making a concerted effort to get ready every morning now, because “you never know what life will throw at you” (and the UPS driver probably doesn’t want to see your pajamas).

New Objective: Simply put, get ready everyday. Create a morning routine that is quick, easy, and satisfies all the components of morning preparation important to you. Try your new morning routine for a week, regardless of whether or not you have work or family obligations. See if it works for you. Notice if it makes you more productive or more “present.” Change your routine if you need to in order to better fit your life and schedule.

3. Drink enough water.

I know this is a subject discussed at length. I do understand the human body is made mostly of water, and we require it to maintain various bodily functions and overall health . . .

It’s just that trying to keep up on my water intake while simultaneously speaking nonstop to clients and colleagues makes it really difficult to remember. (I wonder if anyone would notice a Camelback at the office?)

New Objective: If thirst doesn’t drive you to drink (water), try to create some type of reminder in order to maintain hydration. Consider setting timers on your phone and make an effort to take a few sips at each interval.

drop of water

Elixir of life?

4. Exercise, obviously.

This is another glaringly noticeable shortfall of my current daily routine. I used to be so competent at keeping up an exercise routine that I never even questioned its existence as a part of my day. A few years later, I seem unable to commit to any exercise program, even the seven minute ones.

I know exercise makes me feel better, more alert, and puts me in a far better mood. So what holds me back? Sometimes I wonder if it’s just inertia, and if simply starting a program and planning to do it a week at a time would eventually turn it back into a ritual.

New Objective: Try super short workouts in the beginning. Attempt to be consistent with just one day a week and try to move up your frequency gradually.

5. Take a break.

I’m sure this sounds very odd, given how lazy I have portrayed myself to be so far. I would argue, though, that a self-image of laziness drives me to be working at something most of the time. For instance, I might be in my “lazy clothes,” but I’ll bet I’m contemplating my next project for work, or how I’m going to finish executing my own small business plan.

Of course, this constant need to be busy (even if it’s just internal) is quite exhausting. Days off don’t really feel like days off and meals with family tend to be dominated by conversation about business.

New Objective: Schedule time for breaks. Remind yourself that you are human and that humans were not built to toil continuously. Make the time for family, friends, and self-care.

morning coffee

With so much vying for my time and attention these days, forcing myself to step back and perform self-care can feel a little like taking myself out of the action (perhaps I have some “fear of missing out”). It can be hard to remember taking care of myself will allow me to perform better in future endeavors and keep sane.

What helps you feel refreshed and ready to take on your days?

Thanks for the read; stay cozy!

The Perfect Day

It would begin with a long, luxurious bath, followed by a full hour of applying lotions and potions, and a mini manicure. I would look something like Ashley Judd after all this and my outfit would be a quintessential blend of expensive and luxurious, a study of sophistication in dress. I would then be whisked away by my husband to a posh restaurant downtown for a fancy brunch with friends. Parking and traffic would not be problems, and the morning would be a blur of cerebral conversation intermixed with lots of laughing. Later that day, I would fix an early dinner of superb culinary quality, and my family would extol the virtues of such a meal. There would be no tantrums, no exhaustion, no worries about the next day, or regrets about the previous, and we would all get to bed on time.

sunset

Then I wake up.

My work days are chaotic just by the nature of my business, this I have come to accept, but I can get really frustrated by not being able to “control” my days off. There is no such thing as the perfect day, it does not (cannot?) exist. At least it cannot be allowed to subsist as long as I rigidly hang on to my expectations. I find sometimes that clinging to a preconceived notion of how my day “should” progress can cause me more angst than not.

These are the concepts that can help keep me on an even keel and discover the joy in my day, especially when my spoiled, OCD brain is fixated on particular outcomes.

Plan for Alternative Outcomes

Try to plan ahead for a few of the most plausible alternative outcomes. Bring snacks for your small child in case of traffic. Organize an easy dinner option for if and when you get home late. Come up with a different brunch option just in case there’s a closure or a line.

You can’t plan for everything, but there are probably a couple of likely hiccups possible in any arrangement; try to stay prepared for the most conceivable deviations.

Find the Good

Try to suspend expectation if you can. This allows you to experience the moments more fully and appreciate the good that does happen. It’s always prudent to make a plan, but not allowing for variation from a predetermined goal can rob you of the meaningful, brilliant bits that happen whether you are focused on them or not.

If you can’t concentrate on the positive in the moment, it may be helpful to create a gratitude journal and attempt to recapture the pleasurable activities of the day after the fact.

Accept Reality

Bad things do happen, by any one’s standards; sometimes there is no silver lining and no way to justify an outcome. Some of us have a tendency to “go back” and try to sniff out the ways that we “could have” altered an event or instance. This, I have found, is a dangerous game. For one, allowing yourself to feel guilt over something you were not accountable for is soul killing. This practice also implies that you have more power, and therefore more responsibility, than you actually do.

When bad things happen, grieve the moment (depending on the severity), and try to move on. Most loathsome incidences of the day-to-day variety don’t need to be dwelled upon, as doing so doesn’t change the past, and only hijacks your future contentment.

breakfast toast

What, no croissant? Still delish!

Maybe the day didn’t go exactly as planned, perhaps milk was spilled, or the delivery was delayed, etcetera. Try not to let the small issues of the day decrease your joy. Attempt to concentrate on what is going right, and let the problems go. Guilt and cynicism, while common in our current culture, don’t accomplish anything, and they can sap your energy and undermine your goals.

How do you stay happy and mentally flexible? Wishing you all an as-close-to-perfect-as-possible day!

Stay cozy!

Notes on Anxiety and Decision Making “Pauses”

I’ve mentioned before that my job can be a challenge. I have to be extremely accurate in my decision-making, hundreds of times a day. I cannot afford to be wrong.

I also DO NOT have any sort of God-complex whatsoever- the exact opposite, in fact. I have struggled with anxiety all of my life. People tell me that they never would have known, I guess I hide it well. If they could see all the worst-case scenarios and second guessing that go on in my head on a daily basis, they might wonder how I function at all.

Yet, I do. I suppose this level of awareness makes me very good at what I do, but it is also extraordinarily draining. There are many, many days when I ask my significant other to choose dinner because I just simply can’t make anymore decisions. He gives me a look, but because he is a saint, he agrees to decide on the eggplant parmesan for me and our evening rolls on.

I think people who have traditionally high-stress professions may be particularly prone to this type of temporary decision making inability. Although, I also believe that any job can be high stress given its unique set of judgement making, multitasking, and time management requirements (sounds like parenting, doesn’t it? Props to all ‘rents). I concede that I am also a sensitive soul and therefore have to conclude that at least part of the situation may be due to the temperament of the individual.

I know there must be other folks with high-stress occupations (or parents) that have  experienced decision “pauses” and must understand…Or maybe I’m just unique. Doubtful.

Here are some things that I decide to do when I cannot decide to decide on anything…er…yeah…

Unplug (Your Brain)

When I can’t make a determination on something so simple as food or beverage, I know it’s time to take a break. Not a well thought out read-a-great-book-or-interesting-article break; what I seem to crave in these moments are total mind-numbing activities (NO decision-making required). Netflix please!

*When I engage in an activity like this, though, I do like to give myself a time limit. Otherwise I find that I feel way too guilty about wasting the time afterwards. I find that an hour is usually more than sufficient.

Humor

Some very important people in my life, folks that I have been blessed to know, have taught me that humor really can be the best medicine. If I can manage to understand the joke through the haze in my brain, a good belly laugh can do wonders.

I encourage finding humor wherever you can, there are days when life can seem awfully bleak without it.

Let Someone Take Care of You

Even the most introverted introverts need people. Especially in moments like this, I find that letting someone whom I trust fix me dinner and sit with me through a mindless sitcom helps me feel so much better, and a little more human.

If you happen to be a very self-sufficient soul, your confidants may not readily recognize that you need some support. Don’t be afraid to ask a trusted friend or partner, they will likely jump at the opportunity to help you out.

Meditate

I’m not very good at this yet, but the instances that I have tried this have generally turned out quite well. It takes me quite awhile to calm down my internal dialogue (and I never can get it to completely cease), but just sitting and trying not to think can be so refreshing.

There are several types of meditation; guided, silent, walking, object, etcetera. I recommend finding a comfortable place to sit and experiment. There are numerous meditation guides on the internet that can help you get started.

yard buddha

After I partake in one of these activities and follow it up with a good nights’ rest (i.e. I get to bed on time), I usually feel like myself again at daybreak, ready to be picky about what kind of coffee or yogurt I will have that morning and tackle all the occupational judgements of the day. My decision making abilities return for awhile and I’m able to not only plan, but prepare dinner.

I hope this helps anyone out there who might also be having occasional decision “pauses”. Take care, and stay cozy.

Continue reading

The Beauty of Early Mornings

I have never “naturally” been a morning person. I say “naturally” because even so, there have been many periods in my life where I have been in a particular occupational appointment (i.e. job) that has required me to be up and out of the door early in the morning. Many times, I have struggled with those mornings, slugging down various caffeinated beverages and skipping breakfast in order to hasten my arrival.

I hate mornings like that, rushed and disorganized, accompanied by that feeling that I’m forgetting something (probably something important). I’m typically starved and jittery by the time I arrive at my workplace, and feel as though I’m being thrown into my morning without my own consent. It took a long time for me to break this habit.

It didn’t happen until a few years after I had my son that I had my epiphany. I think most parents will probably understand the idea of getting up early (before your child) so that you have time to perform self-care and get prepared for the day. I applied this concept when my son was very young (and still sometimes today) and began to understand the benefits of collecting my thoughts, having my coffee, and getting dressed and ready before my son awoke. It took a little time for me to realize that I could employ this strategy before work as well.

 

morning coffee

That first cup of coffee, the best one of the day!

 

Step 1: Get Up Earlier

It’s probably not great for your body or your mind to try to claim a new hour in the morning all at once. When I have to adjust my schedule, I usually try to do so in 15 minute increments and wait a few days or week before adding another 15 minutes.

Step 2: Plan Your Approach

With technology EVERYWHERE it’s so easy to get distracted. I find it’s especially easy for me to get distracted in the morning before I’ve had my coffee; my phone calls to me with various (time-wasting) apps that could lull me into a techno-coma until, at last, I would lose all the time I had planned to gain and be back to my rushed, jittery, disorganized morning.

Plan what you will do with each new 15 minute increment, this will save you wasted time later.

Step 3: Make Sure You Have Covered the Basics

What I mean by this is plan for the things that are basic self-care items first. These include things like showering, breakfast, brushing your teeth, etc. Guesstimate how much time you need for each task and make sure that time is allotted for in your morning schedule.

Step 4: Include Something Fun

I find that nothing helps motivate me to plan my mornings and get up earlier than having something enjoyable to look forward to (aside from that first cup of coffee). For me lately, it has been getting a chance to write in the morning. I enjoy it so much that I often go to bed pondering what I will write about in the morning. After I write and get ready for my day in the morning, I feel as though I have already accomplished something and got some enjoyment out of my day.

Having something enjoyable to start your day will not only give you motivation to get out of bed in the morning, but it can also lead to better day for yourself overall. The options can include writing, reading, exercising, art, etcetera, but pick something you love.

Step 5: Add 15 More Minutes

It seems to me that sometimes, time just evaporates into thin air. Whether it’s the transition from one morning activity to the next or I just missed watching the clock, occasionally, time still gets away from me. Adding an extra 15 minutes to my morning means that I  get to approach my day in a calm, relaxed manner, and accounts for any inefficiencies in my morning schedule.

 

These tips have definitely helped my mornings become calmer and more organized. This in turn, has helped my days become less stressful and more enjoyable.

Hope this was helpful! Stay cozy.

How to Take Better Care of Your Feet (Easily and Quickly)

*Don’t worry, I won’t be posting any pictures of my tootsies on here, I promise.

My feet carry me through my months, transporting me along in all my adventures. I walk a lot during the day and my feet usually conform without much fuss. Occasionally they get a little tired and sore, but that usually means that I’m ready for a break anyway.

I’m sure it seems rudimentary, but I value my ability to move and what my feet allow me to do. In order to show appreciation for my “paws”, I have developed a quick and simple weekly pedicure routine.

Step 1

While in the bath (or more awkwardly, the shower) I use a pumice stone or fine foot file to gently remove the dead skin cells from the bottom of my feet. Because I do this routinely, there’s no need to be rough, a light exfoliation does it.

Step 2

Right after bathing I trim and shape my toenails. I then apply a coat of either a clear or lightly colored nail polish. This means that even if I don’t apply my polish perfectly (as it is a bit awkward painting one’s own toes), it won’t be strikingly obvious should I opt to wear sandals during the week. My long time favorites have been Essie’s Mademoiselle and Dior’s Nail Glow.

pedi polishes

Dior Nail Glow and Essie Mademoiselle

Step 3

After the polish dries (I only use one coat so that I can get out the door quickly), I apply and massage a bit of either a cuticle oil or a vitamin E oil into my cuticles. I never, ever cut them…just can’t, personally.

Step 4

I apply lotion to my feet and lower legs. If it’s nighttime I’ll usually use Aquaphor and if it’s daytime I’ll use a lighter lotion. I ALWAYS put socks on right after; too easy to slip on linoleum if I’m wandering the house afterwards. Cotton or cotton blend socks seem to work best as I find that polyester socks can make my feet feel kind of gross after this regimen.

And that’s it!

I feel fresher and more put together when I keep up with this routine; add a candle and a cup of tea and it makes for a little pampering time as well.

Hope this is helpful. Stay cozy!

 

 

 

Bad Day…

Today was a bad day, a really bad day. Today was the kind of day that defined the term “put through a meat grinder.” By the time I got home my feet were sore and my head was both throbbing and exhausted. I had one of those rare moments when I began to question what I was doing with my professional life and considering a job change (which there is absolutely nothing wrong with, if you have the right reasons).

I work in a small office. We work very closely in an intense environment for sometimes 12 hours a day. Dealing with life and death, really.

Today was a day when things were going wrong personally and/or professionally for almost all of my coworkers. The day was filled with tragedies, both real and imagined. A mood crept over us all, one of desperation and hopelessness. I understand how dramatic this description sounds, but some of these people are going through really terrible things.

After I got home and tried to ready myself for the transition from work life to family life, I realized something. Nothing terrible was happening to me. Not to say that I haven’t had my fair share of despair in life, boy oh boy. But today, nothing was going terribly wrong for me, personally.

Except for maybe the fact that I am what some people refer to as a “highly sensitive person”, or “HSP” for short. I’m not going to go into particulars here, but I will tell you that the reason I think MY day turned out so awful was because I tend to empathize rather than sympathize. Mind you, I do not at all believe that we can EVER really know how someone else experiences anything. But for whatever reason, other peoples’ sadness can be quite contagious for me. Am I the only one like this? Maybe, maybe not.

Below is a short list of things I have found to be helpful when the world just seems wrong.

Stop

Just for a moment if you can, give yourself a break. I find that simply being able to stop doing a task for a short time allows me to feel that I have some control.

Breathe

No really, this has got to be one of the most highly underrated coping strategies ever. Take a big, long, deep breath. Feel your lungs fill with air, straighten your back, and let your shoulders fall.

Learn to Sympathize

Unfortunately, there are dreadful things that happen in the world. It’s easy (especially for some of us) to feel like the world is hopeless, especially when interacting with individuals who are facing life’s biggest and baddest obstacles. Learn to give the appropriate condolence and help each other where you can, but try not to “absorb” other people’s sorrow. If you need justification, know that people who are experiencing terrible things often need strong people around them. You can’t be strong when you’re feeling their misery for them.

Take Care of Yourself

It sounds trite, but it’s true. It’s a great deal more possible for anyone (HSP or not) to lose control of their emotions and mood when their basic needs aren’t being met. Water, food, rest, and a safe environment for yourself should be high on your priority list.

Hope this is helpful. Stay cozy.